Skip to content

Pro-Tracker Archery™ Terms and Conditions

Refund Policy:

You have 30 calendar days to return an item from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and have a receipt or proof of purchase. The Pro-Tracker Recovery System has a 25% restocking fee for all returns. Please call customer service at 208-356-0657 or 801-608-0190, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. All holiday and promotional sales are final!

Shipping & Delivery Policy:

Please be assured that your items will ship out within 7 days of purchase. (Promotions may be excluded from this timeframe. See “Promotions. & Reviews” for more details.) We determine the most efficient shipping carrier for your order. The carrier typically used is FedEx, but please note that we may use U.S. Postal Service (USPS), United Parcel Service (UPS) in order to provide better shipping to our customers.  

Sorry, we cannot ship to P.O. Boxes. If you return merchandize you will be solely responsible for the shipping and handling. You will be responsible for your own shipping costs for returning your item. Shipping costs are nonrefundable.

International orders will be subject to a 7–10 day hold to ensure payment clearance. Once payment has been cleared, we will promptly ship your order with the selected shipping method.

Promotions & Reviews

Occasionally we will run promotions as a ways of getting our product(s) into the hands of our consumer to be reviewed. We want to know what you think of our product(s)! By participating in these promotions, you are also agreeing to review our product(s) sent to you. Of course 5-star reviews is what we aim for, but even more importantly we want fair and honest reviews that reflect your interaction and experience with our Pro-Tracker Archery products. Please make sure you read all instructional material(s) before using ours products to ensure the best results. If you have any questions on proper usage, please contact us! ONLY ONE PER HOUSEHOLD.