Careers at Pro-Tracker Archery
Job Title: E-Commerce & Marketing Specialist
Location: Rexburg, Idaho
Company: Pro-Tracker Archery
Employment Type: Full-Time
About Us:
Pro-Tracker Archery is a hunting and outdoor product brand committed to innovation and craftsmanship. As we continue to grow, we’re seeking a multi-talented E-Commerce & Marketing Specialist to take over a dynamic role that blends online store management, creative marketing, customer service, and operational coordination.
Job Summary:
The E-Commerce & Marketing Specialist plays a central role in maintaining and growing Pro-Tracker’s digital presence, managing our WooCommerce-based store, developing and executing marketing content, providing customer support, and overseeing operational logistics such as tradeshow coordination and vendor reporting.
Key Responsibilities:
E-Commerce & Website Management
- Manage and update our WooCommerce store hosted on WordPress
- Add new products, keep listings up to date, optimize SEO, and ensure smooth functionality on both the main website and our Ebay store
- Process and fulfill all online orders using Shippo, including shipping label generation and inventory management
- Personally deliver larger shipments to the post office or UPS as needed
- Ensure product availability by submitting daily inventory reports to Tractor Supply (Monday–Friday only; holidays and weekends excluded)
Creative & Content Marketing
- Photograph products for use across e-commerce and marketing channels
- Design brochures, graphics, packaging, and sales materials
- Plan, shoot, and edit video content for product demonstrations and marketing campaigns
- Create and schedule engaging posts across all major social media platforms (Instagram, Facebook, TikTok, etc.)
- Collaborate with influencers and brand partners to build awareness and credibility
- Ensure all content reflects and reinforces Pro-Tracker’s brand voice and values across all platforms
Email and SMS Marketing
- Design and schedule email campaigns through Constant Contact, including product launches, promotions, and seasonal updates
- Create and setup drip campaigns for SMS marketing through
- Write clear, engaging copy that aligns with brand messaging
- Manage subscriber lists and monitor campaign performance
Customer Support
- Serve as the first point of contact for all customer inquiries: answer phone calls, respond to emails, and handle messages on social platforms
- Resolve customer issues with a positive and solutions-oriented approach
- Maintain accurate customer communication records
Dealer Support & Order Fulfillment
- Communicate with potential dealers, provide necessary materials, and guide them through the sign-up process
- Process and ship dealer orders accurately and on time
- Maintain strong relationships with dealers by ensuring consistent communication and reliable service
Tradeshow & Event Coordination
- Organize company participation in industry tradeshows and expos
- Coordinate with event organizers through show-specific portals
- Submit necessary documents (certificates of insurance, electrical orders, etc.)
- Arrange shipping logistics with booth vendors and trucking companies
Analytics & Reporting
- Track website traffic, sales data, email performance, and social media engagement
- Provide insights and recommendations based on analytics to help guide content and marketing decisions
- Use tools such as Google Analytics, WooCommerce reporting, and Constant Contact analytics to inform strategies
Product Assembly & Fulfillment
- Build and assemble products, specifically the Recovery System
- Assemble the handheld receiver and pair it with the radio-frequency tracker
- Prepare and package the complete product case, ensuring it is ready to ship upon order
Qualifications:
- Proven experience managing a WooCommerce or similar e-commerce platform
- Strong understanding of WordPress, including adding and managing product listings
- Proficiency in Adobe Creative Suite
- Experience with product photography and video editing
- Excellent communication and customer service skills
- Highly organized with the ability to manage multiple tasks and deadlines
- Familiarity with Constant Contact or similar email marketing platforms
- Comfortable with occasional after-hours responsibilities during trade show seasons
- Ability to work independently and make informed decisions
Preferred Skills (Not Required but a Plus):
- Experience working with retailers like Tractor Supply or similar vendor platforms
- Familiarity with influencer outreach and collaboration tools
- Knowledge of basic HTML/CSS for website troubleshooting
- Background in outdoor, hunting, or sporting goods industries