Shipping
Standard Shipping will be shipped and delivered by USPS or Fedex. Orders placed before 3:00 pm MST Monday—Friday, excluding holidays, will be processed and shipped out the same day it is ordered. Orders placed on Saturday or Sunday, or after 3:00pm, will ship out the next business day. Most standard orders arrive, on average, within 4-7 business days. Most expedited orders arrive, on average, within 2-3 business days.
For special shipment requests, please call (208) 356–0657, Monday–Friday 9:00 am – 5:00 pm MST.
Shipping carriers may have delays in transit times. We will always do our best to communicate with you if there is a delay in transit.
Returns
If you are not entirely satisfied with your purchase, we’re here to help.
RETURNS:
You have 30 calendar days to return an item from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and have a receipt or proof of purchase. The Pro-Tracker Recovery system has a 25% restocking fee for all returns.
REFUNDS:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a time depending upon your card issuer’s policies. If you receive a refund, the items returned will be subject to a 25% restocking fee and the cost of repairing/ replacing items will be deducted from your refund.
SHIPPING:
You will be responsible for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Mail returns to:
Pro-Tracker Archery
6010 S 4300 W,
Rexburg, ID 83440